add an article, please select:
a category that you are interested in from the list:
the selected category, click the ,,Add' button:
the title and the content. Also add to facilitate the search of
articles. Confirm it by clicking the ,,Add'' button.
Helpdesk are aids which you can share
to your clients. They can be answers with graphic files to FAQ, e.g.
description of using your products or a description of the course of
execution of the order. There can be add any informations which may
facilitate customer collaboration with your company.
add a category please select:
the opened window type the name of category, choose an icon and click
on the ,,Add'' button:
can share your helpdesk to customers by giving them its address. It's
available in the ,,Helpdesk'' tab in the top of the screen:
Every company has common question and answers. You probably answer the same questions all the time. That's why we build a helpdesk generator. using this simple module you can all your common question and answers and we will generate a user friendly website for your clients. Your clients can find answers to their questions and if they...
add a ticket from the chat , please select:
the dashboard will be displayed chat notification.
the opened window fill the form:
can customize the helpdesk's look to your needs – by add a logo,
change its name and description.
is made up of categories, which you can freely add, delete or edit.
To every category you can assign one of the available icons to
facilitate your customers find information relevant to them.
each category you can...
During searching articles in the
helpdesk the entered phrase is compared with the names of articles,
contents and tags, so the probability that clients will find the
informations is really high. It's important to keep in mind about
adding tags to articles, when they are created.
appereance of helpdesk you can change by choosing our logo, change
the name and desription. Additionally you can choose icons for each